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Toll Free
1-888-SLOTCITY (1-888-756-8248)

International / Local


100 Office Park Drive
Fairfield (Cincinnati) OH 45014

Hours vary by season

Gambler’s Oasis Return Policy

Our staff constantly strives to deliver the highest quality product at the best price. We want you to be comfortable and happy with your slot machine before it ever leaves our shop and warehouse.

In order to be sure you select the perfect slot machine, we are happy to provide additional photographs and very specific details of the slot machine you want.

Gambler’s Oasis offers a 14 day return policy on slot machines subject to the following terms. Any return must be coordinated via e-mail or telephone with Gambler’s Oasis. The slot machine must be received back to Gambler’s Oasis in its original shipped working condition and all original parts must be included and unaltered.

Any unauthorized attempted alterations or repairs to the slot machine or any of its components without the consent of Gambler’s Oasis void this return policy. The customer will be responsible for sufficient crating and packaging of any returned item. The customer is responsible for any and all return freight costs and insurance.

Once Gambler’s Oasis receives the returned slot machine, it must pass a full inspection. Final determination of acceptance of returns is at the sole discretion of Gambler’s Oasis. Refunds will be subject to a 33% restocking fee plus the original cost of shipping.

All non-electronic parts may be returned within 14 days for a full refund less the cost of shipping. Any parts returns must be coordinated with Gambler’s Oasis. The customer is responsible for all return postage/freight charges plus insurance, and the product must arrive in a fully functional usable condition. Final determination of acceptance of any parts returned is at the sole discretion of Gambler’s Oasis.

Please e-mail or phone Gambler’s Oasis should you have questions regarding our Return Policy or Limited Warranty.